Privacy Policy

Last updated: November 30, 2025

1. Introduction

Onbilo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our onboarding service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Organization and team information
  • New hire information and onboarding data
  • Communication data when you contact us

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Device information and identifiers
  • Log data (IP address, browser type, access times)
  • Usage data (pages visited, features used, time spent)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with any merger, sale, or acquisition of assets
  • With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us through our contact page.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

11.1 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the Service to function properly. They enable core functionality such as security, network management, and accessibility.
  • Analytics Cookies: These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve our Service and user experience.
  • Functional Cookies: These cookies allow the Service to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.

11.2 Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These third-party cookies may include:

  • Analytics providers (e.g., Google Analytics)
  • Authentication providers (e.g., Supabase)
  • Payment processors (e.g., Stripe)

11.3 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. However, if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

You can learn more about cookies and how to manage them at www.allaboutcookies.org.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.

Privacy Policy - Onbilo